diff --git a/package.json b/package.json
index 0988a96c3..f284d38a8 100644
--- a/package.json
+++ b/package.json
@@ -72,4 +72,4 @@
     "prepare": "husky",
     "package-tools": "webex-package-tools"
   }
-}
\ No newline at end of file
+}
diff --git a/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.style.scss b/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.style.scss
new file mode 100644
index 000000000..d3cb6fa38
--- /dev/null
+++ b/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.style.scss
@@ -0,0 +1,75 @@
+.real-time-transcript {
+  background: var(--mds-color-theme-background-primary-normal);
+  border-radius: 0.5rem;
+  display: flex;
+  flex-direction: column;
+  min-height: 12rem;
+  padding: 1rem 1.125rem;
+}
+
+.real-time-transcript__content {
+  display: flex;
+  flex: 1;
+  flex-direction: column;
+  overflow-y: auto;
+  row-gap: 1.25rem;
+}
+
+.real-time-transcript__event {
+  color: var(--mds-color-theme-text-secondary-normal);
+  font-size: 0.75rem;
+  line-height: 1rem;
+  margin: 0.25rem 0 0.125rem;
+  text-align: center;
+}
+
+.real-time-transcript__event-time {
+  color: inherit;
+}
+
+.real-time-transcript__item {
+  align-items: flex-start;
+  column-gap: 0.875rem;
+  display: flex;
+}
+
+.real-time-transcript__avatar-wrap {
+  flex-shrink: 0;
+  height: 2.25rem;
+  width: 2.25rem;
+}
+
+.real-time-transcript__avatar-fallback {
+  --mdc-avatar-size: 2.25rem;
+}
+
+.real-time-transcript__text-block {
+  min-width: 0;
+}
+
+.real-time-transcript__meta {
+  color: var(--mds-color-theme-text-secondary-normal);
+  display: flex;
+  font-size: 0.75rem;
+  line-height: 1rem;
+}
+
+.real-time-transcript__time {
+  color: #2e6de5;
+  margin-left: 0.625rem;
+  text-decoration: underline;
+}
+
+.real-time-transcript__message {
+  color: var(--mds-color-theme-text-primary-normal);
+  font-size: 1.0625rem;
+  line-height: 1.5rem;
+  margin: 0.25rem 0 0;
+}
+
+.real-time-transcript__empty {
+  color: var(--mds-color-theme-text-secondary-normal);
+  font-size: 0.875rem;
+  line-height: 1.25rem;
+  padding: 1rem 0.125rem;
+}
diff --git a/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.tsx b/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.tsx
new file mode 100644
index 000000000..d104740cc
--- /dev/null
+++ b/packages/contact-center/cc-components/src/components/task/RealTimeTranscript/real-time-transcript.tsx
@@ -0,0 +1,87 @@
+import React, {useMemo} from 'react';
+import {Avatar, Text} from '@momentum-design/components/dist/react';
+import {withMetrics} from '@webex/cc-ui-logging';
+import {RealTimeTranscriptComponentProps} from '../task.types';
+import './real-time-transcript.style.scss';
+
+const formatSpeaker = (speaker?: string) => speaker || 'Unknown';
+const EMPTY_TRANSCRIPT_MESSAGE = 'No live transcript available.';
+
+const RealTimeTranscriptComponent: React.FC<RealTimeTranscriptComponentProps> = ({
+  liveTranscriptEntries = [],
+  className,
+}) => {
+  const sortedEntries = useMemo(
+    () =>
+      [...liveTranscriptEntries].sort((a, b) => {
+        if (a.timestamp === b.timestamp) return 0;
+        return a.timestamp > b.timestamp ? 1 : -1;
+      }),
+    [liveTranscriptEntries]
+  );
+
+  return (
+    <section className={`real-time-transcript ${className || ''}`.trim()} data-testid="real-time-transcript:root">
+      <div className="real-time-transcript__content" data-testid="real-time-transcript:live-content">
+        {sortedEntries.length === 0 ? (
+          <Text className="real-time-transcript__empty" tagname="div" type="body-midsize-regular">
+            {EMPTY_TRANSCRIPT_MESSAGE}
+          </Text>
+        ) : (
+          <>
+            {sortedEntries.map((entry) => (
+              <React.Fragment key={entry.id}>
+                {entry.event ? (
+                  <Text
+                    className="real-time-transcript__event"
+                    data-testid="real-time-transcript:event"
+                    tagname="div"
+                    type="body-midsize-regular"
+                  >
+                    {entry.event}
+                    {entry.displayTime ? (
+                      <Text className="real-time-transcript__event-time" tagname="span" type="body-midsize-regular">
+                        . {entry.displayTime}
+                      </Text>
+                    ) : null}
+                  </Text>
+                ) : null}
+                <div className="real-time-transcript__item" data-testid="real-time-transcript:item">
+                  <div className="real-time-transcript__avatar-wrap">
+                    <Avatar
+                      className="real-time-transcript__avatar-fallback"
+                      icon-name={entry.avatarUrl || entry.isCustomer ? undefined : 'placeholder-bold'}
+                      src={entry.avatarUrl}
+                      title={formatSpeaker(entry.speaker)}
+                    >
+                      {entry.initials || (entry.isCustomer ? 'CU' : 'YO')}
+                    </Avatar>
+                  </div>
+                  <div className="real-time-transcript__text-block">
+                    <div className="real-time-transcript__meta">
+                      <Text tagname="span" type="body-large-bold">
+                        {formatSpeaker(entry.speaker)}
+                      </Text>
+                      {entry.displayTime ? (
+                        <Text className="real-time-transcript__time" tagname="span" type="body-midsize-regular">
+                          {entry.displayTime}
+                        </Text>
+                      ) : null}
+                    </div>
+                    <Text className="real-time-transcript__message" tagname="p" type="body-large-regular">
+                      {entry.message}
+                    </Text>
+                  </div>
+                </div>
+              </React.Fragment>
+            ))}
+          </>
+        )}
+      </div>
+    </section>
+  );
+};
+
+const RealTimeTranscriptComponentWithMetrics = withMetrics(RealTimeTranscriptComponent, 'RealTimeTranscript');
+
+export default RealTimeTranscriptComponentWithMetrics;
diff --git a/packages/contact-center/cc-components/src/components/task/task.types.ts b/packages/contact-center/cc-components/src/components/task/task.types.ts
index 0b7c33765..3816154d3 100644
--- a/packages/contact-center/cc-components/src/components/task/task.types.ts
+++ b/packages/contact-center/cc-components/src/components/task/task.types.ts
@@ -153,6 +153,23 @@ export type TaskListComponentProps = Pick<
 > &
   Partial<Pick<TaskProps, 'currentTask' | 'taskList'>>;
 
+export interface RealTimeTranscriptEntry {
+  id: string;
+  speaker: string;
+  message: string;
+  timestamp: number;
+  displayTime?: string;
+  event?: string;
+  isCustomer?: boolean;
+  avatarUrl?: string;
+  initials?: string;
+}
+
+export interface RealTimeTranscriptComponentProps {
+  liveTranscriptEntries?: RealTimeTranscriptEntry[];
+  className?: string;
+}
+
 /**
  * Interface representing the properties for control actions on a task.
  */
diff --git a/packages/contact-center/cc-components/src/index.ts b/packages/contact-center/cc-components/src/index.ts
index d4d692fdb..a7df5d896 100644
--- a/packages/contact-center/cc-components/src/index.ts
+++ b/packages/contact-center/cc-components/src/index.ts
@@ -5,6 +5,7 @@ import CallControlCADComponent from './components/task/CallControlCAD/call-contr
 import IncomingTaskComponent from './components/task/IncomingTask/incoming-task';
 import TaskListComponent from './components/task/TaskList/task-list';
 import OutdialCallComponent from './components/task/OutdialCall/outdial-call';
+import RealTimeTranscriptComponent from './components/task/RealTimeTranscript/real-time-transcript';
 
 export {
   UserStateComponent,
@@ -14,6 +15,7 @@ export {
   IncomingTaskComponent,
   TaskListComponent,
   OutdialCallComponent,
+  RealTimeTranscriptComponent,
 };
 export * from './components/StationLogin/constants';
 export * from './components/StationLogin/station-login.types';
diff --git a/packages/contact-center/cc-components/src/wc.ts b/packages/contact-center/cc-components/src/wc.ts
index 1553aab77..0e22bc800 100644
--- a/packages/contact-center/cc-components/src/wc.ts
+++ b/packages/contact-center/cc-components/src/wc.ts
@@ -6,6 +6,7 @@ import CallControlCADComponent from './components/task/CallControl/call-control'
 import IncomingTaskComponent from './components/task/IncomingTask/incoming-task';
 import TaskListComponent from './components/task/TaskList/task-list';
 import OutdialCallComponent from './components/task/OutdialCall/outdial-call';
+import RealtimeTranscriptComponent from './components/task/RealTimeTranscript/real-time-transcript';
 
 const WebUserState = r2wc(UserStateComponent, {
   props: {
@@ -106,3 +107,13 @@ const WebOutdialCallComponent = r2wc(OutdialCallComponent);
 if (!customElements.get('component-cc-out-dial-call')) {
   customElements.define('component-cc-out-dial-call', WebOutdialCallComponent);
 }
+
+const WebRealtimeTranscriptComponent = r2wc(RealtimeTranscriptComponent, {
+  props: {
+    liveTranscriptEntries: 'json',
+    className: 'string',
+  },
+});
+if (!customElements.get('component-cc-realtime-transcript')) {
+  customElements.define('component-cc-realtime-transcript', WebRealtimeTranscriptComponent);
+}
diff --git a/packages/contact-center/cc-components/tests/components/task/OutdialCall/out-dial-call.tsx b/packages/contact-center/cc-components/tests/components/task/OutdialCall/out-dial-call.tsx
index 219a4677e..e35b09862 100644
--- a/packages/contact-center/cc-components/tests/components/task/OutdialCall/out-dial-call.tsx
+++ b/packages/contact-center/cc-components/tests/components/task/OutdialCall/out-dial-call.tsx
@@ -1,5 +1,5 @@
 import React from 'react';
-import {render, fireEvent, screen, waitFor, within} from '@testing-library/react';
+import {act, render, fireEvent, screen, waitFor, within} from '@testing-library/react';
 import '@testing-library/jest-dom';
 import OutdialCallComponent from '../../../../src/components/task/OutdialCall/outdial-call';
 import {KEY_LIST} from '../../../../src/components/task/OutdialCall/constants';
@@ -1089,71 +1089,93 @@ describe('OutdialCallComponent', () => {
     });
 
     it('maintains scroll pagination with search', async () => {
-      const mockGetAddressBook = jest
-        .fn()
-        .mockResolvedValueOnce({
-          data: Array.from({length: 25}, (_, i) => ({
-            id: `${i}`,
-            name: `John ${i}`,
-            number: `+1469000${i}`,
-          })),
-          total: 50,
-        })
-        .mockResolvedValueOnce({
-          data: Array.from({length: 25}, (_, i) => ({
-            id: `${i + 25}`,
-            name: `John ${i + 25}`,
-            number: `+1469000${i + 25}`,
-          })),
-          total: 50,
+      jest.useFakeTimers();
+      try {
+        const mockGetAddressBook = jest
+          .fn()
+          .mockResolvedValueOnce({
+            data: Array.from({length: 25}, (_, i) => ({
+              id: `${i}`,
+              name: `Contact ${i}`,
+              number: `+1469000${i}`,
+            })),
+            total: 50,
+          })
+          .mockResolvedValueOnce({
+            data: Array.from({length: 25}, (_, i) => ({
+              id: `search-${i}`,
+              name: `John ${i}`,
+              number: `+1469100${i}`,
+            })),
+            total: 50,
+          })
+          .mockResolvedValueOnce({
+            data: Array.from({length: 25}, (_, i) => ({
+              id: `search-${i + 25}`,
+              name: `John ${i + 25}`,
+              number: `+1469000${i + 25}`,
+            })),
+            total: 50,
+          });
+
+        const addressBookProps: OutdialCallComponentProps = {
+          ...props,
+          isAddressBookEnabled: true,
+          getAddressBookEntries: mockGetAddressBook,
+        };
+
+        const {container} = render(<OutdialCallComponent {...addressBookProps} />);
+        const tabList = await waitFor(() => getTabList(container));
+        const tabs = within(tabList as HTMLElement).getAllByRole('tab');
+        const addressBookTab = tabs[0];
+        fireEvent.click(addressBookTab);
+
+        await waitFor(() => {
+          expect(screen.getByText('Contact 0')).toBeInTheDocument();
         });
 
-      const addressBookProps: OutdialCallComponentProps = {
-        ...props,
-        isAddressBookEnabled: true,
-        getAddressBookEntries: mockGetAddressBook,
-      };
+        // Search
+        const searchInput = await screen.findByTestId('outdial-address-book-search-input');
+        const searchEvent = new Event('input', {bubbles: true});
+        Object.defineProperty(searchEvent, 'target', {
+          writable: false,
+          value: {value: 'John'},
+        });
+        fireEvent(searchInput, searchEvent);
 
-      const {container} = render(<OutdialCallComponent {...addressBookProps} />);
-      const tabList = await waitFor(() => getTabList(container));
-      const tabs = within(tabList as HTMLElement).getAllByRole('tab');
-      const addressBookTab = tabs[0];
-      fireEvent.click(addressBookTab);
+        await act(async () => {
+          jest.advanceTimersByTime(500);
+        });
 
-      await waitFor(() => {
-        expect(screen.getByText('John 0')).toBeInTheDocument();
-      });
+        // Wait for debounced search
+        await waitFor(
+          () => {
+            expect(mockGetAddressBook).toHaveBeenCalledWith({page: 0, pageSize: 25, search: 'John'});
+          },
+          {timeout: 1000}
+        );
 
-      // Search
-      const searchInput = await screen.findByTestId('outdial-address-book-search-input');
-      const searchEvent = new Event('input', {bubbles: true});
-      Object.defineProperty(searchEvent, 'target', {
-        writable: false,
-        value: {value: 'John'},
-      });
-      fireEvent(searchInput, searchEvent);
+        await waitFor(() => {
+          expect(screen.getByText('John 0')).toBeInTheDocument();
+        });
 
-      // Wait for debounced search
-      await waitFor(
-        () => {
-          expect(mockGetAddressBook).toHaveBeenCalledWith({page: 0, pageSize: 25, search: 'John'});
-        },
-        {timeout: 1000}
-      );
+        // Trigger load more with search term
+        const mockEntry = {
+          isIntersecting: true,
+          target: container.querySelector('.address-book-observer'),
+        } as IntersectionObserverEntry;
 
-      // Trigger load more with search term
-      const mockEntry = {
-        isIntersecting: true,
-        target: container.querySelector('.address-book-observer'),
-      } as IntersectionObserverEntry;
+        if (intersectionCallback) {
+          intersectionCallback([mockEntry], {} as IntersectionObserver);
+        }
 
-      if (intersectionCallback) {
-        intersectionCallback([mockEntry], {} as IntersectionObserver);
+        await waitFor(() => {
+          expect(mockGetAddressBook).toHaveBeenCalledWith({page: 1, pageSize: 25, search: 'John'});
+        });
+      } finally {
+        jest.runOnlyPendingTimers();
+        jest.useRealTimers();
       }
-
-      await waitFor(() => {
-        expect(mockGetAddressBook).toHaveBeenCalledWith({page: 1, pageSize: 25, search: 'John'});
-      });
     });
   });
 });
diff --git a/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/__snapshots__/realtime-transcript.snapshot.tsx.snap b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/__snapshots__/realtime-transcript.snapshot.tsx.snap
new file mode 100644
index 000000000..ff8955cec
--- /dev/null
+++ b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/__snapshots__/realtime-transcript.snapshot.tsx.snap
@@ -0,0 +1,89 @@
+// Jest Snapshot v1, https://goo.gl/fbAQLP
+
+exports[`RealTimeTranscriptComponent snapshots matches snapshot with transcript content 1`] = `
+<div>
+  <section
+    class="real-time-transcript"
+    data-testid="real-time-transcript:root"
+  >
+    <div
+      class="real-time-transcript__content"
+      data-testid="real-time-transcript:live-content"
+    >
+      <div
+        class="real-time-transcript__item"
+        data-testid="real-time-transcript:item"
+      >
+        <div
+          class="real-time-transcript__avatar-wrap"
+        >
+          <mdc-avatar
+            class="real-time-transcript__avatar-fallback"
+            icon-name="placeholder-bold"
+            title="You"
+          >
+            YO
+          </mdc-avatar>
+        </div>
+        <div
+          class="real-time-transcript__text-block"
+        >
+          <div
+            class="real-time-transcript__meta"
+          >
+            <mdc-text>
+              You
+            </mdc-text>
+            <mdc-text
+              class="real-time-transcript__time"
+            >
+              11:26 AM
+            </mdc-text>
+          </div>
+          <mdc-text
+            class="real-time-transcript__message"
+          >
+            Hello there
+          </mdc-text>
+        </div>
+      </div>
+      <div
+        class="real-time-transcript__item"
+        data-testid="real-time-transcript:item"
+      >
+        <div
+          class="real-time-transcript__avatar-wrap"
+        >
+          <mdc-avatar
+            class="real-time-transcript__avatar-fallback"
+            title="Customer"
+          >
+            CU
+          </mdc-avatar>
+        </div>
+        <div
+          class="real-time-transcript__text-block"
+        >
+          <div
+            class="real-time-transcript__meta"
+          >
+            <mdc-text>
+              Customer
+            </mdc-text>
+            <mdc-text
+              class="real-time-transcript__time"
+            >
+              11:27 AM
+            </mdc-text>
+          </div>
+          <mdc-text
+            class="real-time-transcript__message"
+          >
+            Hi
+          </mdc-text>
+        </div>
+      </div>
+    </div>
+  </section>
+</div>
+`;
diff --git a/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.snapshot.tsx b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.snapshot.tsx
new file mode 100644
index 000000000..ab266aa72
--- /dev/null
+++ b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.snapshot.tsx
@@ -0,0 +1,32 @@
+import React from 'react';
+import {render} from '@testing-library/react';
+import '@testing-library/jest-dom';
+import RealTimeTranscriptComponent from '../../../../src/components/task/RealTimeTranscript/real-time-transcript';
+
+describe('RealTimeTranscriptComponent snapshots', () => {
+  it('matches snapshot with transcript content', () => {
+    const {container} = render(
+      <RealTimeTranscriptComponent
+        liveTranscriptEntries={[
+          {
+            id: '1',
+            speaker: 'You',
+            message: 'Hello there',
+            timestamp: 1,
+            displayTime: '11:26 AM',
+          },
+          {
+            id: '2',
+            speaker: 'Customer',
+            message: 'Hi',
+            timestamp: 2,
+            displayTime: '11:27 AM',
+            isCustomer: true,
+          },
+        ]}
+      />
+    );
+
+    expect(container).toMatchSnapshot();
+  });
+});
diff --git a/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.tsx b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.tsx
new file mode 100644
index 000000000..670d064ab
--- /dev/null
+++ b/packages/contact-center/cc-components/tests/components/task/RealtimeTranscript/realtime-transcript.tsx
@@ -0,0 +1,62 @@
+import React from 'react';
+import {render, screen} from '@testing-library/react';
+import '@testing-library/jest-dom';
+import RealTimeTranscriptComponent from '../../../../src/components/task/RealTimeTranscript/real-time-transcript';
+import {RealTimeTranscriptComponentProps} from '../../../../src/components/task/task.types';
+
+describe('RealTimeTranscriptComponent', () => {
+  const defaultProps: RealTimeTranscriptComponentProps = {
+    liveTranscriptEntries: [
+      {
+        id: '2',
+        speaker: '%Customer%',
+        message: 'Customer message',
+        timestamp: 2,
+        displayTime: '00:02',
+        isCustomer: true,
+      },
+      {
+        id: '1',
+        speaker: '%You%',
+        message: 'Agent message',
+        timestamp: 1,
+        displayTime: '00:01',
+      },
+    ],
+  };
+
+  it('renders live transcript entries and sorts by timestamp', () => {
+    render(<RealTimeTranscriptComponent {...defaultProps} />);
+
+    const messages = screen.getAllByTestId('real-time-transcript:item');
+    expect(messages).toHaveLength(2);
+    expect(messages[0]).toHaveTextContent('Agent message');
+    expect(messages[1]).toHaveTextContent('Customer message');
+  });
+
+  it('renders transcript event inline with timestamp', () => {
+    render(
+      <RealTimeTranscriptComponent
+        liveTranscriptEntries={[
+          {
+            id: 'event-1',
+            speaker: '%You%',
+            message: 'Agent message',
+            timestamp: 1,
+            displayTime: '11:26 AM',
+            event: '%Tombstone - action occurred%',
+          },
+        ]}
+      />
+    );
+
+    expect(screen.getByTestId('real-time-transcript:event')).toHaveTextContent(
+      '%Tombstone - action occurred%. 11:26 AM'
+    );
+  });
+
+  it('renders empty state when there are no transcript entries', () => {
+    render(<RealTimeTranscriptComponent liveTranscriptEntries={[]} />);
+    expect(screen.getByText('No live transcript available.')).toBeInTheDocument();
+  });
+});
diff --git a/packages/contact-center/cc-widgets/src/index.ts b/packages/contact-center/cc-widgets/src/index.ts
index ea1562e11..9d5afaffb 100644
--- a/packages/contact-center/cc-widgets/src/index.ts
+++ b/packages/contact-center/cc-widgets/src/index.ts
@@ -1,6 +1,6 @@
 import {StationLogin} from '@webex/cc-station-login';
 import {UserState} from '@webex/cc-user-state';
-import {IncomingTask, TaskList, CallControl, CallControlCAD, OutdialCall} from '@webex/cc-task';
+import {IncomingTask, TaskList, CallControl, CallControlCAD, OutdialCall, RealTimeTranscript} from '@webex/cc-task';
 import {DigitalChannels} from '@webex/cc-digital-channels';
 import store from '@webex/cc-store';
 import '@momentum-ui/core/css/momentum-ui.min.css';
@@ -13,6 +13,7 @@ export {
   CallControlCAD,
   TaskList,
   OutdialCall,
+  RealTimeTranscript,
   DigitalChannels,
   store,
 };
diff --git a/packages/contact-center/cc-widgets/src/wc.ts b/packages/contact-center/cc-widgets/src/wc.ts
index 5fd608367..cdfd850a4 100644
--- a/packages/contact-center/cc-widgets/src/wc.ts
+++ b/packages/contact-center/cc-widgets/src/wc.ts
@@ -2,7 +2,7 @@ import r2wc from '@r2wc/react-to-web-component';
 import {StationLogin} from '@webex/cc-station-login';
 import {UserState} from '@webex/cc-user-state';
 import store from '@webex/cc-store';
-import {TaskList, IncomingTask, CallControl, CallControlCAD, OutdialCall} from '@webex/cc-task';
+import {TaskList, IncomingTask, CallControl, CallControlCAD, OutdialCall, RealTimeTranscript} from '@webex/cc-task';
 import {DigitalChannels} from '@webex/cc-digital-channels';
 
 const WebUserState = r2wc(UserState, {
@@ -53,6 +53,12 @@ const WebCallControlCAD = r2wc(CallControlCAD, {
 });
 
 const WebOutdialCall = r2wc(OutdialCall, {});
+const WebRealTimeTranscript = r2wc(RealTimeTranscript, {
+  props: {
+    liveTranscriptEntries: 'json',
+    className: 'string',
+  },
+});
 
 const WebDigitalChannels = r2wc(DigitalChannels, {});
 
@@ -66,6 +72,7 @@ const components = [
   {name: 'widget-cc-call-control', component: WebCallControl},
   {name: 'widget-cc-outdial-call', component: WebOutdialCall},
   {name: 'widget-cc-call-control-cad', component: WebCallControlCAD},
+  {name: 'widget-cc-realtime-transcript', component: WebRealTimeTranscript},
   {name: 'widget-cc-digital-channels', component: WebDigitalChannels},
 ];
 
diff --git a/packages/contact-center/store/package.json b/packages/contact-center/store/package.json
index aacf58607..fd63a8089 100644
--- a/packages/contact-center/store/package.json
+++ b/packages/contact-center/store/package.json
@@ -23,7 +23,7 @@
     "deploy:npm": "yarn npm publish"
   },
   "dependencies": {
-    "@webex/contact-center": "3.11.0-next.20",
+    "@webex/contact-center": "3.12.0-next.1",
     "mobx": "6.13.5",
     "typescript": "5.6.3"
   },
diff --git a/packages/contact-center/store/src/store.ts b/packages/contact-center/store/src/store.ts
index 5ade1368c..4bced8ddd 100644
--- a/packages/contact-center/store/src/store.ts
+++ b/packages/contact-center/store/src/store.ts
@@ -13,6 +13,7 @@ import {
   AgentLoginProfile,
   LoginOptions,
   WithWebex,
+  RealTimeTranscriptionData,
 } from './store.types';
 
 import {getFeatureFlags} from './util';
@@ -51,6 +52,7 @@ class Store implements IStore {
   isMuted: boolean = false;
   isDigitalChannelsInitialized: boolean = false;
   dataCenter: string = '';
+  realtimeTranscriptionData: Partial<RealTimeTranscriptionData>[] = [];
 
   constructor() {
     makeAutoObservable(this, {
diff --git a/packages/contact-center/store/src/store.types.ts b/packages/contact-center/store/src/store.types.ts
index 0d3d6a2ae..116aa574c 100644
--- a/packages/contact-center/store/src/store.types.ts
+++ b/packages/contact-center/store/src/store.types.ts
@@ -95,6 +95,29 @@ type IdleCode = {
   isDefault: boolean;
 };
 
+type RealTimeTranscriptionData = {
+  content: string;
+  conversationId: string;
+  isFinal: boolean;
+  languageCode?: string;
+  messageId: string;
+  orgId: string;
+  publishTimestamp: number | string;
+  role: string;
+  trackingId: string;
+  utteranceId: string;
+};
+
+type RealTimeTranscriptionEventPayload = {
+  agentId: string;
+  data: RealTimeTranscriptionData;
+  notifDetails: {
+    actionEvent?: string;
+  };
+  notifType: string;
+  orgId: string;
+};
+
 interface IStore {
   featureFlags: {[key: string]: boolean};
   teams: Team[];
@@ -128,6 +151,7 @@ interface IStore {
   isAddressBookEnabled: boolean;
   isDigitalChannelsInitialized: boolean;
   dataCenter: string;
+  realtimeTranscriptionData: Partial<RealTimeTranscriptionData>[];
   init(params: InitParams, callback: (ccSDK: IContactCenter) => void): Promise<void>;
   registerCC(webex?: WithWebex['webex']): Promise<void>;
 }
@@ -207,6 +231,7 @@ enum TASK_EVENTS {
   TASK_MERGED = 'task:merged',
   TASK_POST_CALL_ACTIVITY = 'task:postCallActivity',
   TASK_OUTDIAL_FAILED = 'task:outdialFailed',
+  REAL_TIME_TRANSCRIPTION = 'REAL_TIME_TRANSCRIPTION',
 } // TODO: remove this once cc sdk exports this enum
 
 // Events that are received on the contact center SDK
@@ -319,6 +344,8 @@ export type {
   PaginatedListParams,
   FetchPaginatedList,
   TransformPaginatedData,
+  RealTimeTranscriptionData,
+  RealTimeTranscriptionEventPayload,
 };
 
 export {
diff --git a/packages/contact-center/store/src/storeEventsWrapper.ts b/packages/contact-center/store/src/storeEventsWrapper.ts
index 87aeb93f4..0b53cc974 100644
--- a/packages/contact-center/store/src/storeEventsWrapper.ts
+++ b/packages/contact-center/store/src/storeEventsWrapper.ts
@@ -22,6 +22,7 @@ import {
   Profile,
   AgentLoginProfile,
   ERROR_TRIGGERING_IDLE_CODES,
+  RealTimeTranscriptionEventPayload,
 } from './store.types';
 import Store from './store';
 import {
@@ -41,6 +42,7 @@ class StoreWrapper implements IStoreWrapper {
   onTaskAssigned?: (task: ITask) => void;
   onTaskSelected?: (task: ITask, isClicked: boolean) => void;
   onErrorCallback?: (widgetName: string, error: Error) => void;
+  private realtimeTranscriptionListeners: Record<string, (payload: RealTimeTranscriptionEventPayload) => void> = {};
 
   constructor() {
     this.store = Store.getInstance();
@@ -144,6 +146,10 @@ class StoreWrapper implements IStoreWrapper {
     return this.store.dataCenter;
   }
 
+  get realtimeTranscriptionData() {
+    return this.store.realtimeTranscriptionData;
+  }
+
   setDataCenter = (value: string): void => {
     this.store.dataCenter = value;
   };
@@ -231,7 +237,7 @@ class StoreWrapper implements IStoreWrapper {
     if (isIncomingTask(task, this.agentId)) return;
 
     runInAction(() => {
-      // Determine if the new task is the same as the current task
+      // Determine if the new task is the same as the current task.
       let isSameTask = false;
       if (task && this.currentTask) {
         isSameTask = task.data.interactionId === this.currentTask.data.interactionId;
@@ -419,6 +425,11 @@ class StoreWrapper implements IStoreWrapper {
 
   handleTaskRemove = (taskToRemove: ITask) => {
     if (taskToRemove) {
+      const taskId = taskToRemove.data?.interactionId;
+      if (taskId && this.realtimeTranscriptionListeners[taskId]) {
+        taskToRemove.off(TASK_EVENTS.REAL_TIME_TRANSCRIPTION, this.realtimeTranscriptionListeners[taskId]);
+        delete this.realtimeTranscriptionListeners[taskId];
+      }
       taskToRemove.off(TASK_EVENTS.TASK_ASSIGNED, this.handleTaskAssigned);
       taskToRemove.off(TASK_EVENTS.TASK_END, this.handleTaskEnd);
       taskToRemove.off(TASK_EVENTS.TASK_REJECT, (reason) => this.handleTaskReject(taskToRemove, reason));
@@ -452,6 +463,12 @@ class StoreWrapper implements IStoreWrapper {
     }
 
     runInAction(() => {
+      if (taskToRemove) {
+        const removedTaskId = taskToRemove.data?.interactionId;
+        if (removedTaskId && this.store.currentTask?.data?.interactionId === removedTaskId) {
+          this.store.realtimeTranscriptionData = [];
+        }
+      }
       if (taskToRemove && this.store.currentTask?.data.interactionId === taskToRemove.data.interactionId) {
         this.setCurrentTask(null);
       }
@@ -599,6 +616,14 @@ class StoreWrapper implements IStoreWrapper {
     task.on(TASK_EVENTS.TASK_CONFERENCE_TRANSFERRED, this.refreshTaskList);
     task.on(TASK_EVENTS.TASK_CONFERENCE_TRANSFER_FAILED, this.refreshTaskList);
     task.on(TASK_EVENTS.TASK_POST_CALL_ACTIVITY, this.refreshTaskList);
+    const taskId = task.data?.interactionId;
+    if (taskId && !this.realtimeTranscriptionListeners[taskId]) {
+      this.realtimeTranscriptionListeners[taskId] = (payload: RealTimeTranscriptionEventPayload) =>
+        this.handleRealtimeTranscription(payload);
+    }
+    if (taskId && this.realtimeTranscriptionListeners[taskId]) {
+      task.on(TASK_EVENTS.REAL_TIME_TRANSCRIPTION, this.realtimeTranscriptionListeners[taskId]);
+    }
 
     // Register media event listener for browser devices
     if (this.deviceType === DEVICE_TYPE_BROWSER) {
@@ -705,6 +730,39 @@ class StoreWrapper implements IStoreWrapper {
     }
   };
 
+  handleRealtimeTranscription = (payload: RealTimeTranscriptionEventPayload) => {
+    const transcriptData = payload.data;
+    if (!transcriptData?.messageId) return;
+
+    const content = transcriptData.content || '';
+    if (!content) return;
+
+    const role = transcriptData.role.toUpperCase();
+    const publishTimestampRaw = transcriptData.publishTimestamp;
+    const publishTimestamp =
+      typeof publishTimestampRaw === 'number'
+        ? publishTimestampRaw
+        : Number.parseInt(`${publishTimestampRaw || Date.now()}`, 10);
+    const normalizedPublishTimestamp = Number.isNaN(publishTimestamp) ? Date.now() : publishTimestamp;
+
+    runInAction(() => {
+      const transcriptLines = this.store.realtimeTranscriptionData || [];
+      const newTranscriptData = {
+        ...transcriptData,
+        role,
+        content,
+        publishTimestamp: normalizedPublishTimestamp,
+      };
+      const hasExistingLine = transcriptLines.some((line) => line.messageId === transcriptData.messageId);
+
+      this.store.realtimeTranscriptionData = hasExistingLine
+        ? transcriptLines.map((line) =>
+            line.messageId === transcriptData.messageId ? {...line, ...newTranscriptData} : line
+          )
+        : [...transcriptLines, newTranscriptData];
+    });
+  };
+
   getBuddyAgents = async (
     mediaType: string = this.currentTask.data.interaction.mediaType
   ): Promise<Array<BuddyDetails>> => {
@@ -801,6 +859,8 @@ class StoreWrapper implements IStoreWrapper {
       this.setConsultStartTimeStamp(undefined);
       this.setTeamId('');
       this.setDigitalChannelsInitialized(false);
+      this.store.realtimeTranscriptionData = [];
+      this.realtimeTranscriptionListeners = {};
     });
   };
 
diff --git a/packages/contact-center/store/tests/storeEventsWrapper.ts b/packages/contact-center/store/tests/storeEventsWrapper.ts
index e05584ed2..df2d54fb3 100644
--- a/packages/contact-center/store/tests/storeEventsWrapper.ts
+++ b/packages/contact-center/store/tests/storeEventsWrapper.ts
@@ -531,6 +531,7 @@ describe('storeEventsWrapper', () => {
 
     beforeEach(() => {
       jest.clearAllMocks();
+      storeWrapper['store'].realtimeTranscriptionData = [];
       // mock return the task list from cc.taskManager
     });
 
@@ -780,6 +781,94 @@ describe('storeEventsWrapper', () => {
       expect(setCallControlAudioSpy).toHaveBeenCalledWith(new MediaStream([mockTrack]));
     });
 
+    it('should append and then replace realtime transcript content by messageId', () => {
+      storeWrapper.handleRealtimeTranscription({
+        agentId: 'agent-1',
+        data: {
+          content: 'Hello',
+          conversationId: 'conversation-1',
+          isFinal: false,
+          messageId: 'message-1',
+          orgId: 'org-1',
+          publishTimestamp: 101,
+          role: 'caller',
+          trackingId: 'tracking-1',
+          utteranceId: 'utterance-1',
+        },
+        notifDetails: {actionEvent: 'REAL_TIME_TRANSCRIPTION'},
+        notifType: 'REAL_TIME_TRANSCRIPTION',
+        orgId: 'org-1',
+      });
+
+      expect(storeWrapper['store'].realtimeTranscriptionData).toEqual([
+        expect.objectContaining({
+          content: 'Hello',
+          isFinal: false,
+          messageId: 'message-1',
+          publishTimestamp: 101,
+          role: 'CALLER',
+        }),
+      ]);
+
+      storeWrapper.handleRealtimeTranscription({
+        agentId: 'agent-1',
+        data: {
+          content: 'Hello there',
+          conversationId: 'conversation-1',
+          isFinal: true,
+          messageId: 'message-1',
+          orgId: 'org-1',
+          publishTimestamp: 102,
+          role: 'caller',
+          trackingId: 'tracking-1',
+          utteranceId: 'utterance-1',
+        },
+        notifDetails: {actionEvent: 'REAL_TIME_TRANSCRIPTION'},
+        notifType: 'REAL_TIME_TRANSCRIPTION',
+        orgId: 'org-1',
+      });
+
+      expect(storeWrapper['store'].realtimeTranscriptionData).toEqual([
+        expect.objectContaining({
+          content: 'Hello there',
+          isFinal: true,
+          messageId: 'message-1',
+          publishTimestamp: 102,
+          role: 'CALLER',
+        }),
+      ]);
+    });
+
+    it('should accept wrapped realtime transcript event payloads', () => {
+      storeWrapper.handleRealtimeTranscription({
+        agentId: 'agent-2',
+        data: {
+          content: 'Agent speaking',
+          conversationId: 'conversation-2',
+          isFinal: false,
+          messageId: 'message-2',
+          orgId: 'org-2',
+          publishTimestamp: '201',
+          role: 'agent',
+          trackingId: 'tracking-2',
+          utteranceId: 'utterance-2',
+        },
+        notifDetails: {actionEvent: 'REAL_TIME_TRANSCRIPTION'},
+        notifType: 'REAL_TIME_TRANSCRIPTION',
+        orgId: 'org-2',
+      });
+
+      expect(storeWrapper['store'].realtimeTranscriptionData).toEqual([
+        expect.objectContaining({
+          content: 'Agent speaking',
+          isFinal: false,
+          messageId: 'message-2',
+          publishTimestamp: 201,
+          role: 'AGENT',
+        }),
+      ]);
+    });
+
     it('should handle task removal', () => {
       const refreshTaskListSpy = jest.spyOn(storeWrapper, 'refreshTaskList');
       const setCurrentTaskSpy = jest.spyOn(storeWrapper, 'setCurrentTask');
diff --git a/packages/contact-center/task/src/RealTimeTranscript/index.tsx b/packages/contact-center/task/src/RealTimeTranscript/index.tsx
new file mode 100644
index 000000000..d10d1e226
--- /dev/null
+++ b/packages/contact-center/task/src/RealTimeTranscript/index.tsx
@@ -0,0 +1,33 @@
+import React from 'react';
+import {observer} from 'mobx-react-lite';
+import {ErrorBoundary} from 'react-error-boundary';
+
+import store from '@webex/cc-store';
+import {RealTimeTranscriptComponent} from '@webex/cc-components';
+import {useRealTimeTranscript} from '../helper';
+import {RealTimeTranscriptProps} from '../task.types';
+
+const RealTimeTranscriptInternal: React.FunctionComponent<RealTimeTranscriptProps> = observer((props) => {
+  const {currentTask, realtimeTranscriptionData} = store;
+  const result = useRealTimeTranscript({
+    ...props,
+    currentTaskId: currentTask?.data?.interactionId,
+    realtimeTranscriptionData,
+  });
+  return <RealTimeTranscriptComponent {...result} />;
+});
+
+const RealTimeTranscript: React.FunctionComponent<RealTimeTranscriptProps> = (props) => {
+  return (
+    <ErrorBoundary
+      fallbackRender={() => <></>}
+      onError={(error: Error) => {
+        if (store.onErrorCallback) store.onErrorCallback('RealTimeTranscript', error);
+      }}
+    >
+      <RealTimeTranscriptInternal {...props} />
+    </ErrorBoundary>
+  );
+};
+
+export {RealTimeTranscript};
diff --git a/packages/contact-center/task/src/helper.ts b/packages/contact-center/task/src/helper.ts
index c3e2b6129..b06730042 100644
--- a/packages/contact-center/task/src/helper.ts
+++ b/packages/contact-center/task/src/helper.ts
@@ -4,6 +4,8 @@ import {
   useCallControlProps,
   UseTaskListProps,
   UseTaskProps,
+  UseRealTimeTranscriptInternalProps,
+  RealTimeTranscriptEntry,
   useOutdialCallProps,
   TargetType,
   TARGET_TYPE,
@@ -17,6 +19,7 @@ import store, {
   Participant,
   findMediaResourceId,
   MEDIA_TYPE_TELEPHONY_LOWER,
+  RealTimeTranscriptionData,
 } from '@webex/cc-store';
 import {getControlsVisibility} from './Utils/task-util';
 import {TIMER_LABEL_CONSULTING} from './Utils/constants';
@@ -27,6 +30,32 @@ import {OutdialAniEntriesResponse} from '@webex/contact-center/dist/types/servic
 const ENGAGED_LABEL = 'ENGAGED';
 const ENGAGED_USERNAME = 'Engaged';
 
+const getTranscriptSpeaker = (role?: string): string => {
+  const normalizedRole = role?.toUpperCase();
+  if (normalizedRole === 'AGENT') return 'You';
+  if (normalizedRole === 'CUSTOMER' || normalizedRole === 'CALLER') return 'Customer';
+
+  return normalizedRole || 'Unknown';
+};
+
+const mapTranscriptLineToEntry = (
+  transcriptionData: Partial<RealTimeTranscriptionData>,
+  currentTaskId: string
+): RealTimeTranscriptEntry => {
+  const speaker = getTranscriptSpeaker(transcriptionData.role);
+  const timestamp =
+    typeof transcriptionData.publishTimestamp === 'number' ? transcriptionData.publishTimestamp : Date.now();
+
+  return {
+    id: `${currentTaskId}-${transcriptionData.messageId}`,
+    speaker,
+    message: transcriptionData.content,
+    timestamp,
+    displayTime: new Date(timestamp).toLocaleTimeString([], {hour: '2-digit', minute: '2-digit'}),
+    isCustomer: speaker === 'Customer',
+  };
+};
+
 // Hook for managing the task list
 export const useTaskList = (props: UseTaskListProps) => {
   const {deviceType, onTaskAccepted, onTaskDeclined, onTaskSelected, logger, taskList} = props;
@@ -146,6 +175,25 @@ export const useTaskList = (props: UseTaskListProps) => {
   return {taskList, acceptTask, declineTask, onTaskSelect, isBrowser};
 };
 
+export const useRealTimeTranscript = (props: UseRealTimeTranscriptInternalProps) => {
+  const {liveTranscriptEntries = [], className, currentTaskId, realtimeTranscriptionData = []} = props;
+  const mappedRealtimeEntries = useMemo<RealTimeTranscriptEntry[]>(() => {
+    if (!currentTaskId) return liveTranscriptEntries;
+
+    const transcriptLines = realtimeTranscriptionData;
+    if (!transcriptLines.length) {
+      return liveTranscriptEntries;
+    }
+
+    return transcriptLines.map((line) => mapTranscriptLineToEntry(line, currentTaskId));
+  }, [currentTaskId, realtimeTranscriptionData, liveTranscriptEntries]);
+
+  return {
+    liveTranscriptEntries: mappedRealtimeEntries,
+    className,
+  };
+};
+
 export const useIncomingTask = (props: UseTaskProps) => {
   const {onAccepted, onRejected, deviceType, incomingTask, logger} = props;
   const isBrowser = deviceType === 'BROWSER';
@@ -1061,7 +1109,7 @@ export const useOutdialCall = (props: useOutdialCallProps) => {
       // Only pass origin if it's defined and not empty
       const outdialArgs = origin ? [destination, origin] : [destination];
 
-      //@ts-expect-error  To be fixed in SDK - https://jira-eng-sjc12.cisco.com/jira/browse/CAI-6762
+      // @ts-expect-error To be fixed in SDK typings - CAI-6762
       cc.startOutdial(...outdialArgs)
         .then((response) => {
           logger.info('Outdial call started', response);
diff --git a/packages/contact-center/task/src/index.ts b/packages/contact-center/task/src/index.ts
index a8e8eedc6..1de9c8832 100644
--- a/packages/contact-center/task/src/index.ts
+++ b/packages/contact-center/task/src/index.ts
@@ -3,4 +3,5 @@ import {TaskList} from './TaskList';
 import {CallControl} from './CallControl';
 import {OutdialCall} from './OutdialCall';
 import {CallControlCAD} from './CallControlCAD';
-export {IncomingTask, TaskList, CallControl, OutdialCall, CallControlCAD};
+import {RealTimeTranscript} from './RealTimeTranscript';
+export {IncomingTask, TaskList, CallControl, OutdialCall, CallControlCAD, RealTimeTranscript};
diff --git a/packages/contact-center/task/src/task.types.ts b/packages/contact-center/task/src/task.types.ts
index c0c759382..d2c35e5fa 100644
--- a/packages/contact-center/task/src/task.types.ts
+++ b/packages/contact-center/task/src/task.types.ts
@@ -1,4 +1,11 @@
-import {TaskProps, ControlProps, OutdialCallProps} from '@webex/cc-components';
+import {
+  TaskProps,
+  ControlProps,
+  OutdialCallProps,
+  RealTimeTranscriptComponentProps,
+  RealTimeTranscriptEntry,
+} from '@webex/cc-components';
+import {RealTimeTranscriptionData} from '@webex/cc-store';
 
 export type UseTaskProps = Pick<TaskProps, 'incomingTask' | 'deviceType' | 'logger'> &
   Partial<Pick<TaskProps, 'onAccepted' | 'onRejected'>>;
@@ -10,6 +17,13 @@ export type IncomingTaskProps = Pick<TaskProps, 'incomingTask'> & Partial<Pick<T
 
 export type TaskListProps = Partial<Pick<TaskProps, 'onTaskAccepted' | 'onTaskDeclined' | 'onTaskSelected'>>;
 
+export type RealTimeTranscriptProps = Pick<RealTimeTranscriptComponentProps, 'liveTranscriptEntries' | 'className'>;
+
+export type UseRealTimeTranscriptInternalProps = RealTimeTranscriptProps & {
+  currentTaskId?: string;
+  realtimeTranscriptionData?: Partial<RealTimeTranscriptionData>[];
+};
+
 export type CallControlProps = Partial<
   Pick<
     ControlProps,
@@ -32,6 +46,8 @@ export type useCallControlProps = Pick<
   Partial<Pick<ControlProps, 'onHoldResume' | 'onEnd' | 'onWrapUp' | 'onRecordingToggle' | 'onToggleMute'>>;
 
 export type useOutdialCallProps = Pick<OutdialCallProps, 'cc' | 'logger'>;
+
+export type {RealTimeTranscriptEntry};
 export interface OutdialProps {
   /**
    * Flag to determine if the address book is enabled.
diff --git a/packages/contact-center/task/tests/RealtimeTranscript/index.tsx b/packages/contact-center/task/tests/RealtimeTranscript/index.tsx
new file mode 100644
index 000000000..a05e6c044
--- /dev/null
+++ b/packages/contact-center/task/tests/RealtimeTranscript/index.tsx
@@ -0,0 +1,60 @@
+import React from 'react';
+import {render, screen} from '@testing-library/react';
+import '@testing-library/jest-dom';
+import * as helper from '../../src/helper';
+import store from '@webex/cc-store';
+import {RealTimeTranscript} from '../../src/RealTimeTranscript';
+
+jest.mock('@webex/cc-store', () => ({
+  currentTask: {
+    data: {
+      interactionId: 'test-interaction-id',
+    },
+  },
+  realtimeTranscriptionData: [],
+  logger: {
+    log: jest.fn(),
+    error: jest.fn(),
+    warn: jest.fn(),
+    info: jest.fn(),
+  },
+}));
+
+describe('RealTimeTranscript Widget', () => {
+  beforeEach(() => {
+    jest.clearAllMocks();
+    jest.spyOn(console, 'error').mockImplementation(() => {});
+  });
+
+  afterEach(() => {
+    jest.restoreAllMocks();
+  });
+
+  it('passes props to useRealtimeTranscript hook', () => {
+    const spy = jest.spyOn(helper, 'useRealTimeTranscript');
+    const transcriptProps = {
+      liveTranscriptEntries: [{id: '1', speaker: 'Agent', message: 'Hello', timestamp: 1}],
+    };
+
+    render(<RealTimeTranscript {...transcriptProps} />);
+
+    expect(spy).toHaveBeenCalledWith({
+      ...transcriptProps,
+      currentTaskId: 'test-interaction-id',
+      realtimeTranscriptionData: [],
+    });
+    expect(screen.getByTestId('real-time-transcript:root')).toBeInTheDocument();
+  });
+
+  it('renders fallback when an error is thrown', () => {
+    const mockOnErrorCallback = jest.fn();
+    store.onErrorCallback = mockOnErrorCallback;
+    jest.spyOn(helper, 'useRealTimeTranscript').mockImplementation(() => {
+      throw new Error('RealTimeTranscript test error');
+    });
+
+    const {container} = render(<RealTimeTranscript />);
+    expect(container.firstChild).toBeNull();
+    expect(mockOnErrorCallback).toHaveBeenCalledWith('RealTimeTranscript', expect.any(Error));
+  });
+});
diff --git a/packages/contact-center/ui-logging/src/metricsLogger.ts b/packages/contact-center/ui-logging/src/metricsLogger.ts
index 02f2b8d87..c3d7429f5 100644
--- a/packages/contact-center/ui-logging/src/metricsLogger.ts
+++ b/packages/contact-center/ui-logging/src/metricsLogger.ts
@@ -87,16 +87,10 @@ export function havePropsChanged(prev: any, next: any): boolean {
 
   if (prevKeys.length !== nextKeys.length) return true;
 
-  // Check if any primitive values changed
+  // Shallow comparison: detect any value change (primitives by value, objects/arrays by reference)
   for (const key of prevKeys) {
-    const prevVal = prev[key];
-    const nextVal = next[key];
-
-    if (prevVal === nextVal) continue;
-    if (typeof prevVal !== 'object' || prevVal === null) return true;
-    if (typeof nextVal !== 'object' || nextVal === null) return true;
+    if (prev[key] !== next[key]) return true;
   }
 
-  // All shallow comparisons passed, consider props unchanged
   return false;
 }
diff --git a/packages/contact-center/ui-logging/tests/metricsLogger.test.ts b/packages/contact-center/ui-logging/tests/metricsLogger.test.ts
index f7ecf15e5..2d89d9af0 100644
--- a/packages/contact-center/ui-logging/tests/metricsLogger.test.ts
+++ b/packages/contact-center/ui-logging/tests/metricsLogger.test.ts
@@ -71,9 +71,16 @@ describe('metricsLogger', () => {
       expect(havePropsChanged(obj1, obj2)).toBe(true);
     });
 
-    it('should return false when nested values differ', () => {
+    it('should return true when object references differ', () => {
       const obj1 = {a: {b: 1}};
       const obj2 = {a: {b: 2}};
+      expect(havePropsChanged(obj1, obj2)).toBe(true);
+    });
+
+    it('should return false when object references are the same', () => {
+      const shared = {b: 1};
+      const obj1 = {a: shared};
+      const obj2 = {a: shared};
       expect(havePropsChanged(obj1, obj2)).toBe(false);
     });
 
diff --git a/widgets-samples/cc/samples-cc-react-app/src/App.tsx b/widgets-samples/cc/samples-cc-react-app/src/App.tsx
index 7583180a3..14a7dfbe0 100644
--- a/widgets-samples/cc/samples-cc-react-app/src/App.tsx
+++ b/widgets-samples/cc/samples-cc-react-app/src/App.tsx
@@ -8,6 +8,7 @@ import {
   CallControlCAD,
   store,
   OutdialCall,
+  RealTimeTranscript,
 } from '@webex/cc-widgets';
 import {StationLogoutResponse} from '@webex/contact-center';
 import {ERROR_TRIGGERING_IDLE_CODES} from '@webex/cc-store';
@@ -39,6 +40,7 @@ const defaultWidgets = {
   callControl: true,
   callControlCAD: true,
   outdialCall: true,
+  realtimeTranscript: true,
 };
 
 function App() {
@@ -954,6 +956,16 @@ function App() {
                         </section>
                       </div>
                     )}
+                    {selectedWidgets.realtimeTranscript && store.currentTask && (
+                      <div className="box">
+                        <section className="section-box">
+                          <fieldset className="fieldset">
+                            <legend className="legend-box">Realtime Transcript</legend>
+                            <RealTimeTranscript />
+                          </fieldset>
+                        </section>
+                      </div>
+                    )}
                     {selectedWidgets.outdialCall && (
                       <div className="box">
                         <section className="section-box">
diff --git a/yarn.lock b/yarn.lock
index c28bac9ba..a85a4606a 100644
--- a/yarn.lock
+++ b/yarn.lock
@@ -12,10 +12,10 @@ __metadata:
   languageName: node
   linkType: hard
 
-"@aml-org/amf-antlr-parsers@npm:0.8.34":
-  version: 0.8.34
-  resolution: "@aml-org/amf-antlr-parsers@npm:0.8.34"
-  checksum: 10c0/0a8fa2f13df8dd027364e27a258ae23fe6592ea8c55cd898424132b663d3b39ab98d1f1e44f63d808b1c5b47f1e9ec55752ac495b9a56159944c506579eef778
+"@aml-org/amf-antlr-parsers@npm:0.8.28":
+  version: 0.8.28
+  resolution: "@aml-org/amf-antlr-parsers@npm:0.8.28"
+  checksum: 10c0/ef31cfe06b35017d7855eb3eb3d9c64853e36ea7ad0398cb0754c70c48bfa6abd70d5b7906853877e1ab479c4b01fab3804526eebdfb6adf983ceda35426b16e
   languageName: node
   linkType: hard
 
@@ -8279,9 +8279,9 @@ __metadata:
   linkType: hard
 
 "@types/lodash@npm:^4.14.182":
-  version: 4.17.24
-  resolution: "@types/lodash@npm:4.17.24"
-  checksum: 10c0/b72f60d4daacdad1fa643edb3faba204c02a01eb1ac00a83ff73496a6d236fc55e459c06106e8ced42277dba932d087d8fc090f8de4ef590d3f91e6d6f7ce85a
+  version: 4.17.16
+  resolution: "@types/lodash@npm:4.17.16"
+  checksum: 10c0/cf017901b8ab1d7aabc86d5189d9288f4f99f19a75caf020c0e2c77b8d4cead4db0d0b842d009b029339f92399f49f34377dd7c2721053388f251778b4c23534
   languageName: node
   linkType: hard
 
@@ -9563,6 +9563,24 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/calling@npm:3.11.0-next.15":
+  version: 3.11.0-next.15
+  resolution: "@webex/calling@npm:3.11.0-next.15"
+  dependencies:
+    "@types/platform": "npm:1.3.4"
+    "@webex/internal-media-core": "npm:2.23.1"
+    "@webex/internal-plugin-metrics": "npm:3.11.0-next.8"
+    "@webex/media-helpers": "npm:3.11.0-next.4"
+    async-mutex: "npm:0.4.0"
+    buffer: "npm:6.0.3"
+    jest-html-reporters: "npm:3.0.11"
+    platform: "npm:1.3.6"
+    uuid: "npm:8.3.2"
+    xstate: "npm:4.30.6"
+  checksum: 10c0/1b03669ed2f33d7bcde3b5996cd53805f54c1fffed0432e60e864c12e9b54327d8874d03dcbde0e4f05fa6e489ff162bd4425d9d4beb7d41a4c58971de624a2b
+  languageName: node
+  linkType: hard
+
 "@webex/cc-components@workspace:*, @webex/cc-components@workspace:packages/contact-center/cc-components":
   version: 0.0.0-use.local
   resolution: "@webex/cc-components@workspace:packages/contact-center/cc-components"
@@ -9720,7 +9738,7 @@ __metadata:
     "@testing-library/react": "npm:16.0.1"
     "@types/jest": "npm:29.5.14"
     "@types/react-test-renderer": "npm:18"
-    "@webex/contact-center": "npm:3.11.0-next.20"
+    "@webex/contact-center": "npm:3.12.0-next.1"
     "@webex/test-fixtures": "workspace:*"
     babel-jest: "npm:29.7.0"
     babel-loader: "npm:9.2.1"
@@ -10069,16 +10087,34 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/contact-center@npm:3.12.0-next.1":
+  version: 3.12.0-next.1
+  resolution: "@webex/contact-center@npm:3.12.0-next.1"
+  dependencies:
+    "@types/platform": "npm:1.3.4"
+    "@webex/calling": "npm:3.11.0-next.15"
+    "@webex/internal-plugin-mercury": "npm:3.11.0-next.10"
+    "@webex/internal-plugin-metrics": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-support": "npm:3.11.0-next.11"
+    "@webex/plugin-authorization": "npm:3.11.0-next.8"
+    "@webex/plugin-logger": "npm:3.11.0-next.8"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    jest-html-reporters: "npm:3.0.11"
+    lodash: "npm:^4.17.21"
+  checksum: 10c0/7b280bd69fdbab3ed1203e21c48080bf3da5a40c290b241eb0d4772da3ab5ebe212d144068b2c48dd678f19eecbfae85152631ab27ff215eb9592dcb407e0c9c
+  languageName: node
+  linkType: hard
+
 "@webex/event-dictionary-ts@npm:^1.0.1930":
-  version: 1.0.2091
-  resolution: "@webex/event-dictionary-ts@npm:1.0.2091"
+  version: 1.0.1947
+  resolution: "@webex/event-dictionary-ts@npm:1.0.1947"
   dependencies:
     amf-client-js: "npm:^5.2.6"
     json-schema-to-typescript: "npm:^12.0.0"
     minimist: "npm:^1.2.8"
     shelljs: "npm:^0.8.5"
     webapi-parser: "npm:^0.5.0"
-  checksum: 10c0/20d0983cebc323593d7a15c8dd26cb7c9d373b0d5e810d6dd818cbb891d42fba844c45fe859ceda810c9daf283fffe939fafcfe0b0068563d34c9731bf8e183e
+  checksum: 10c0/3b563f15ca895134a7ed24707daf1a937d78e237fe272f5f77e937628b6063e273eb2888d4f14d6a0d8460546d94f9da42819e74142e3d4d931ce7186361fc6c
   languageName: node
   linkType: hard
 
@@ -10274,6 +10310,26 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-media-core@npm:2.23.1":
+  version: 2.23.1
+  resolution: "@webex/internal-media-core@npm:2.23.1"
+  dependencies:
+    "@babel/runtime": "npm:^7.18.9"
+    "@babel/runtime-corejs2": "npm:^7.25.0"
+    "@webex/rtcstats": "npm:^1.5.5"
+    "@webex/ts-sdp": "npm:1.8.2"
+    "@webex/web-capabilities": "npm:^1.10.0"
+    "@webex/web-client-media-engine": "npm:3.39.1"
+    events: "npm:^3.3.0"
+    ip-anonymize: "npm:^0.1.0"
+    typed-emitter: "npm:^2.1.0"
+    uuid: "npm:^8.3.2"
+    webrtc-adapter: "npm:^8.1.2"
+    xstate: "npm:^4.30.6"
+  checksum: 10c0/cd977c3ef4c04ac1aa8a8544fc96a4b30b64c58651dfa07c152499699f33d312ead7385e44d59aaf5a97b24834b934d9ec1776d3b806650c2ce10992515a6f65
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-calendar@npm:2.60.4":
   version: 2.60.4
   resolution: "@webex/internal-plugin-calendar@npm:2.60.4"
@@ -10338,6 +10394,24 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-conversation@npm:3.11.0-next.11":
+  version: 3.11.0-next.11
+  resolution: "@webex/internal-plugin-conversation@npm:3.11.0-next.11"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/helper-html": "npm:3.11.0-next.1"
+    "@webex/helper-image": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-encryption": "npm:3.11.0-next.11"
+    "@webex/internal-plugin-user": "npm:3.11.0-next.8"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    crypto-js: "npm:^4.1.1"
+    lodash: "npm:^4.17.21"
+    node-scr: "npm:^0.3.0"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/75801ea25a462679a4495be1f302ac776dee66d75e5347cc03b18607de2f3db468e0f2fbdc5df3207d84565a7259a9bfab59b44fb6779271843879a421f7ef5b
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-conversation@npm:3.11.0-next.8":
   version: 3.11.0-next.8
   resolution: "@webex/internal-plugin-conversation@npm:3.11.0-next.8"
@@ -10406,6 +10480,23 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-device@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/internal-plugin-device@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/common-timers": "npm:3.11.0-next.1"
+    "@webex/http-core": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-metrics": "npm:3.11.0-next.8"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    ampersand-collection: "npm:^2.0.2"
+    ampersand-state: "npm:^5.0.3"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/d67b90eb8ad5d6cb6794a72143d32dc2f8d23fdf2284b2a0d09127284ab5252a3a6b92190a2f4a3022cc229d3c11ceabf65529d2b9914ce289869a25a45ba1b3
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-dss@npm:3.11.0-next.9":
   version: 3.11.0-next.9
   resolution: "@webex/internal-plugin-dss@npm:3.11.0-next.9"
@@ -10472,6 +10563,32 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-encryption@npm:3.11.0-next.11":
+  version: 3.11.0-next.11
+  resolution: "@webex/internal-plugin-encryption@npm:3.11.0-next.11"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/common-timers": "npm:3.11.0-next.1"
+    "@webex/http-core": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-mercury": "npm:3.11.0-next.10"
+    "@webex/test-helper-file": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    asn1js: "npm:^2.0.26"
+    debug: "npm:^4.3.4"
+    isomorphic-webcrypto: "npm:^2.3.8"
+    lodash: "npm:^4.17.21"
+    node-jose: "npm:^2.2.0"
+    node-kms: "npm:^0.4.1"
+    node-scr: "npm:^0.3.0"
+    pkijs: "npm:^2.1.84"
+    safe-buffer: "npm:^5.2.0"
+    uuid: "npm:^3.3.2"
+    valid-url: "npm:^1.0.9"
+  checksum: 10c0/ce331d6e4ffa9c1766d5acedf94dfa5791a4980e6ecfe92f79d62fa14a0bb04dfa9ea7498712cfcd3cfe5e6f23e630f3615aad7a941b19c38ee4742c00752208
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-encryption@npm:3.11.0-next.8":
   version: 3.11.0-next.8
   resolution: "@webex/internal-plugin-encryption@npm:3.11.0-next.8"
@@ -10532,6 +10649,17 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-feature@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/internal-plugin-feature@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    lodash: "npm:^4.17.21"
+  checksum: 10c0/090c3eb00ec381d5c9dd56fd3ff846c7130faff73f0caba4c96c9e7e6ac33174b6dc18d3008b3a27319b1d41a92b08bb05fb818f9cee61415f67aa29cb0e6abd
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-llm@npm:3.11.0-next.9":
   version: 3.11.0-next.9
   resolution: "@webex/internal-plugin-llm@npm:3.11.0-next.9"
@@ -10651,6 +10779,30 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-mercury@npm:3.11.0-next.10":
+  version: 3.11.0-next.10
+  resolution: "@webex/internal-plugin-mercury@npm:3.11.0-next.10"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/common-timers": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-feature": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-metrics": "npm:3.11.0-next.8"
+    "@webex/test-helper-chai": "npm:3.11.0-next.1"
+    "@webex/test-helper-mocha": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-web-socket": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-webex": "npm:3.11.0-next.1"
+    "@webex/test-helper-refresh-callback": "npm:3.11.0-next.1"
+    "@webex/test-helper-test-users": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    backoff: "npm:^2.5.0"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+    ws: "npm:^8.17.1"
+  checksum: 10c0/1bd648d7b1772388918ec054c0edb2198de956bebdcf5c901e1ce838cfa4512ca8cccb3ddb617446c10d91943bb883d45b340e031e98f1c066337ac669842260
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-mercury@npm:3.11.0-next.8":
   version: 3.11.0-next.8
   resolution: "@webex/internal-plugin-mercury@npm:3.11.0-next.8"
@@ -10721,6 +10873,22 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-metrics@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/internal-plugin-metrics@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/common-timers": "npm:3.11.0-next.1"
+    "@webex/test-helper-chai": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-webex": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    ip-anonymize: "npm:^0.1.0"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/eb8fa1acf5e5e7886667e15f17db4d49c40db7c71f02f2b2c9113d71a006c71c88fee431fef9e9bebec3bcd149bcc329a13e93c53248d2bd91219d6c34f02265
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-presence@npm:2.60.4":
   version: 2.60.4
   resolution: "@webex/internal-plugin-presence@npm:2.60.4"
@@ -10768,6 +10936,21 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-search@npm:3.11.0-next.11":
+  version: 3.11.0-next.11
+  resolution: "@webex/internal-plugin-search@npm:3.11.0-next.11"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-conversation": "npm:3.11.0-next.11"
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-encryption": "npm:3.11.0-next.11"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/46850372acebb6171df39b14d24b10af7f95ce648478961bf3f17c64ee29367afeca9312ebf779fb8de5d63fbc268d230539f837e864394a61a054cfa19ce783
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-search@npm:3.11.0-next.8":
   version: 3.11.0-next.8
   resolution: "@webex/internal-plugin-search@npm:3.11.0-next.8"
@@ -10800,6 +10983,23 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-support@npm:3.11.0-next.11":
+  version: 3.11.0-next.11
+  resolution: "@webex/internal-plugin-support@npm:3.11.0-next.11"
+  dependencies:
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/internal-plugin-search": "npm:3.11.0-next.11"
+    "@webex/test-helper-chai": "npm:3.11.0-next.1"
+    "@webex/test-helper-file": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-webex": "npm:3.11.0-next.1"
+    "@webex/test-helper-test-users": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/d7fd4632c8fae73b3b9fe29870fec0dbad9a9a64f0d8067ad7db6d62ef31dce2c74060f63886fcc6d316e1542bbd4501d88e52aa279bc6af301f8570b2a0c516
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-support@npm:3.11.0-next.8":
   version: 3.11.0-next.8
   resolution: "@webex/internal-plugin-support@npm:3.11.0-next.8"
@@ -10879,6 +11079,22 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/internal-plugin-user@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/internal-plugin-user@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/test-helper-chai": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-webex": "npm:3.11.0-next.1"
+    "@webex/test-helper-test-users": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/24cfa30e8315124ba5db127042797afe998514128e2bf52cdfa02eed68b8e1f4a67194a573861cfde42a2256cd2281f2035e5dd940df12a08c6b7339eebd6ed6
+  languageName: node
+  linkType: hard
+
 "@webex/internal-plugin-voicea@npm:3.11.0-next.9":
   version: 3.11.0-next.9
   resolution: "@webex/internal-plugin-voicea@npm:3.11.0-next.9"
@@ -10922,6 +11138,17 @@ __metadata:
   languageName: node
   linkType: hard
 
+"@webex/media-helpers@npm:3.11.0-next.4":
+  version: 3.11.0-next.4
+  resolution: "@webex/media-helpers@npm:3.11.0-next.4"
+  dependencies:
+    "@webex/internal-media-core": "npm:2.23.1"
+    "@webex/ts-events": "npm:^1.1.0"
+    "@webex/web-media-effects": "npm:2.33.0"
+  checksum: 10c0/14483373c32d4eb2c06538a12d099107d2bac42a3be47dd6dcb34d0f55c529a19988809f3e27d5ba46590a17d4eecf1aff4b4eeae3d74a367f9d806b54c06584
+  languageName: node
+  linkType: hard
+
 "@webex/package-tools@npm:0.0.0-next.6":
   version: 0.0.0-next.6
   resolution: "@webex/package-tools@npm:0.0.0-next.6"
@@ -11004,6 +11231,23 @@ __metadata:
   languageName: node
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+  resolution: "@webex/plugin-authorization-browser@npm:3.11.0-next.8"
+  dependencies:
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+    "@webex/plugin-authorization-node": "npm:3.11.0-next.8"
+    "@webex/storage-adapter-local-storage": "npm:3.11.0-next.8"
+    "@webex/storage-adapter-spec": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    jsonwebtoken: "npm:^9.0.2"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
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+  linkType: hard
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   resolution: "@webex/plugin-authorization-node@npm:2.60.4"
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+"@webex/plugin-authorization-node@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/plugin-authorization-node@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/internal-plugin-device": "npm:3.11.0-next.8"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    jsonwebtoken: "npm:^9.0.0"
+    uuid: "npm:^3.3.2"
+  checksum: 10c0/8cc84c000e1d846beebd064a9ab5daf1ed3e3463b555cbb35db35249a131df020bbb4e22f3616e664f6ae5bb28fb0126d5dc99a95144db98b06698758bf3c32d
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   resolution: "@webex/plugin-authorization@npm:2.60.4"
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+"@webex/plugin-authorization@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/plugin-authorization@npm:3.11.0-next.8"
+  dependencies:
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+    "@webex/plugin-authorization-node": "npm:3.11.0-next.8"
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+  languageName: node
+  linkType: hard
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   resolution: "@webex/plugin-device-manager@npm:2.60.4"
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+"@webex/plugin-logger@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/plugin-logger@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/common": "npm:3.11.0-next.1"
+    "@webex/test-helper-chai": "npm:3.11.0-next.1"
+    "@webex/test-helper-mocha": "npm:3.11.0-next.1"
+    "@webex/test-helper-mock-webex": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
+    lodash: "npm:^4.17.21"
+  checksum: 10c0/980a19e06f8a71c892584e3dff0dcbd83f12715482a2416cb60d373a74ccb38cb20db2eaf52df9d021904b3c585b60179f8775b547b7ee5602e55d664067faed
+  languageName: node
+  linkType: hard
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   resolution: "@webex/plugin-meetings@npm:2.60.4"
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+"@webex/storage-adapter-local-storage@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/storage-adapter-local-storage@npm:3.11.0-next.8"
+  dependencies:
+    "@webex/storage-adapter-spec": "npm:3.11.0-next.1"
+    "@webex/test-helper-mocha": "npm:3.11.0-next.1"
+    "@webex/webex-core": "npm:3.11.0-next.8"
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+  languageName: node
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+
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   resolution: "@webex/storage-adapter-spec@npm:2.60.4"
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-"@webex/ts-sdp@npm:1.8.2, @webex/ts-sdp@npm:^1.8.1":
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@@ -11867,6 +12159,22 @@ __metadata:
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+"@webex/ts-sdp@npm:^1.8.1":
+  version: 1.8.1
+  resolution: "@webex/ts-sdp@npm:1.8.1"
+  checksum: 10c0/9dc7c63d3274cdbf1cf42c17a2d7bc5afef640bf8200e7c812732c9a19f97d3a84df5bfecba9abc349c19c199ede22c9b7d0db32c1cf802af3d5eb56fda3fefa
+  languageName: node
+  linkType: hard
+
+"@webex/web-capabilities@npm:^1.10.0":
+  version: 1.10.0
+  resolution: "@webex/web-capabilities@npm:1.10.0"
+  dependencies:
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+  checksum: 10c0/554fa198ae88249c23035e1e3ef95c939bb26af0582141faa78261c2d364b521e017d018b3fccf2e582455bff9801aea68545a789affac63eb7dd9645513e9ca
+  languageName: node
+  linkType: hard
+
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   resolution: "@webex/web-capabilities@npm:1.6.1"
@@ -11913,6 +12221,25 @@ __metadata:
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+"@webex/web-client-media-engine@npm:3.39.1":
+  version: 3.39.1
+  resolution: "@webex/web-client-media-engine@npm:3.39.1"
+  dependencies:
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+    "@webex/rtcstats": "npm:^1.5.5"
+    "@webex/ts-events": "npm:^1.2.1"
+    "@webex/ts-sdp": "npm:1.8.2"
+    "@webex/web-capabilities": "npm:^1.10.0"
+    "@webex/web-media-effects": "npm:2.33.0"
+    "@webex/webrtc-core": "npm:2.13.5"
+    async: "npm:^3.2.4"
+    js-logger: "npm:^1.6.1"
+    typed-emitter: "npm:^2.1.0"
+    uuid: "npm:^8.3.2"
+  checksum: 10c0/26585ae9d354e80c3c852a9b8d36d3b610526213995e1747530d5fd5b62f60f79e0aaefa85581b68507073f055c0e7cab6ad70dd1d5f6adaf1dc91b6c30b6246
+  languageName: node
+  linkType: hard
+
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@@ -11990,6 +12317,26 @@ __metadata:
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+"@webex/webex-core@npm:3.11.0-next.8":
+  version: 3.11.0-next.8
+  resolution: "@webex/webex-core@npm:3.11.0-next.8"
+  dependencies:
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+    "@webex/common-timers": "npm:3.11.0-next.1"
+    "@webex/http-core": "npm:3.11.0-next.1"
+    "@webex/storage-adapter-spec": "npm:3.11.0-next.1"
+    ampersand-collection: "npm:^2.0.2"
+    ampersand-events: "npm:^2.0.2"
+    ampersand-state: "npm:^5.0.3"
+    core-decorators: "npm:^0.20.0"
+    crypto-js: "npm:^4.1.1"
+    jsonwebtoken: "npm:^9.0.0"
+    lodash: "npm:^4.17.21"
+    uuid: "npm:^3.3.2"
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+  languageName: node
+  linkType: hard
+
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   resolution: "@webex/webrtc-core@npm:2.13.5"
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 "amf-client-js@npm:^5.2.6":
-  version: 5.10.0
-  resolution: "amf-client-js@npm:5.10.0"
+  version: 5.7.0
+  resolution: "amf-client-js@npm:5.7.0"
   dependencies:
-    "@aml-org/amf-antlr-parsers": "npm:0.8.34"
+    "@aml-org/amf-antlr-parsers": "npm:0.8.28"
     ajv: "npm:6.12.6"
     avro-js: "npm:1.11.3"
   bin:
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@@ -33826,9 +34173,9 @@ __metadata:
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-  resolution: "underscore@npm:1.13.8"
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+  version: 1.13.7
+  resolution: "underscore@npm:1.13.7"
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