👋 Hello! My name is Lee!

I'm a Technical Support Engineer with a passion for transforming customer pain points into innovative solutions and continuously improving user experiences. I enjoy breaking down complex technical concepts into simple, understandable pieces and playing around with code. And my cat.

🚀 What I Do:

• Provide top-notch customer support for SaaS companies
• Revise and enhance internal and external documentation
• Engage in competitor research and product feedback
• Develop support tools with Python
• Manage and update SQL databases
• Create and troubleshoot HTML code

🛠 Latest Public Projects:

Check out some of my latest projects and contributions:

• API Task Import for Onfleet (Python)
• Magic Release Bot for Discord (Python)

📚Technical Writing Projects:

• Create Tasks in Batch (Async)
• Team Auto-Dispatch

Feel free to connect and explore my work. Let's build something amazing together!