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Updated the JWT automatic renwal notice for additional clarity #1885

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Updated the JWT automatic renwal notice for additional clarity #1885

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dc1ee1e
Updated the JWT automatic renwal notice for additional clarity
mtbChef Apr 24, 2026
b006dd4
Correct typo in caution message for FCP renewals
mtbChef Apr 24, 2026
0e58864
Merge branch 'main' into update-JWT-notice
travisamartin Apr 24, 2026
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8 changes: 4 additions & 4 deletions content/includes/licensing-and-reporting/fcp-renewal-caution.md
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Expand Up @@ -5,10 +5,10 @@ nd-files:
- content/solutions/about-subscription-licenses/nginx-plus-licensing-workflows.md
---

{{< call-out "caution" "FCP subscription renewals require a manual JWT update" >}}
If your subscription uses the Flex Consumption Program (FCP), automatic JWT renewal isn't supported. When F5 renews an FCP subscription, it creates a new subscription ID. NGINX Plus doesn't recognize this as a renewal, so the JWT license won't update automatically. If you don't update the license before it expires, NGINX Plus will stop processing traffic.
{{< call-out "caution" "FCP subscription renewals require manual JWT updates" >}}
If your subscription was renewed under the Flexible Consumption Program (FCP), automatic JWT renewal isn't supported. In this scenario, updated JWT licenses must be [applied manually](https://docs.nginx.com/solutions/about-subscription-licenses/getting-started/#manually-update-license) at each renewal to ensure that NGINX Plus continues operating as expected.
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@travisamartin travisamartin Apr 27, 2026

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If your subscription was renewed under the Flexible Consumption Program (FCP), automatic JWT renewal isn't supported. In this scenario, updated JWT licenses must be [applied manually](https://docs.nginx.com/solutions/about-subscription-licenses/getting-started/#manually-update-license) at each renewal to ensure that NGINX Plus continues operating as expected.
If your subscription was renewed under the Flexible Consumption Program (FCP), automatic JWT renewal isn't supported. You must [apply updated JWT licenses manually](https://docs.nginx.com/solutions/about-subscription-licenses/getting-started/#manually-update-license) at each renewal to make sure NGINX Plus continues to work.


Check your subscription type in [MyF5](https://my.f5.com) and plan to [update the JWT license manually]({{< ref "/solutions/about-subscription-licenses/getting-started.md#manually-update-license" >}}) at each renewal.
Subscription details, including the current subscription type, can be verified on [MyF5](https://my.f5.com).
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Subscription details, including the current subscription type, can be verified on [MyF5](https://my.f5.com).
Check your subscription details, including subscription type, on [MyF5](https://my.f5.com).


For details and steps, see [K000160880: JWT license auto-renewal may fail in NGINX Plus](https://my.f5.com/manage/s/article/K000160880).
For more information, see [K000160880: JWT license auto-renewal may fail in NGINX Plus](https://my.f5.com/manage/s/article/K000160880).
{{< /call-out >}}
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